Frequently Asked Questions (FAQ)
Shipping & Delivery
What are your shipping rates within Australia? We offer tiered shipping rates based on your order value to ensure the best service:
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$0 – $100 AUD: Shipping fee is $25 AUD.
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$101 – $300 AUD: Shipping fee is $15 AUD.
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$301 – $500 AUD: Shipping fee is $10 AUD.
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Orders over $501 AUD: FREE Shipping.
Do you ship internationally? Yes! We deliver our Pacific-inspired products to any corner of the globe. International shipping is a flat rate of $45 AUD per order.
Wholesale Opportunities
I have an Island business. Do you offer wholesale prices? Yes! We are committed to helping your Island business grow. We offer special wholesale pricing for those looking to stock our high-quality fabrics and garments. To apply, please contact us with your Business Name, Location, and let us know if you are interested in Garments or Fabrics.
Custom Group Orders (Sewing Services)
Do you provide sewing services for groups? Yes, we specialize in custom sewing for Group Orders of 15 people or more. This is perfect for church uniforms, choir groups, or large family events. For pricing and consultations, please email us at sales@genevafabrics.au or call us at +61 452 436 382.
Store Information
Where is Geneva located and what are your opening hours? You can visit us in-store at: Unit 7 – 360 Vardys Rd, Kings Park NSW 2148, Australia.
Our Opening Hours:
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Monday to Saturday: 9:00 AM – 5:00 PM
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Sunday: Closed
Contact Us
How can I get in touch with you? We are here to help! You can reach us through:
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Website: Fill out our online contact form.
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Phone: +61 (02) 9676 0242
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Mobile (for Group Orders): +61 452 436 382
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Email: sales@genevafabrics.au